Support the Global Key Account Manager, developing a strong working relationship with key customer contacts. Professionally manage the customers’ expectations and requirements towards best-in-class and build up solid knowledge about the market and the customer’s business. A high-degree of customer contact to improve service through service roadmaps are key factors enabling us to have maximum leverage to win design ins and to achieve maximum potential sales and customer satisfaction performance with a particular Key Account. The role includes as well driving collaboration with sales teams, customer service and other departments, regular dialogue with customers, and excellent teamwork.Detailed tasks:- Develop and maintain a professional and positive working relationship with key customer contacts, especially for one selected key account.- Drive and develop the competitiveness of the NXP service offering through active benchmarking and adopting best practices towards a best-in-class service for the customer- Manage and coordinate projects with regards to sales & logistics for key customer project(s)- Establish and maintain regular dialogue with key partners within Account teams, Business Lines and Support Teams ensuring that relevant customer information with regards to busine ...
