Toulouse - Head of Network Operations (m/f)

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Your responsibilities will include:- Operate a EADS HQ global Network Services to a nearly trouble-free (zero defect service operation) information system due to   quality, completeness and deadline requests and costs in accordance to the signed service level agreements (SLA) whilst   identifying additional improvements potential for consolidation and harmonization across Network and Communications   Management - Operate Network security systems and guarantee the application of security rules and policies within Network area - Modify and adapt the existing Network and Communications IT infrastructure to the evolving capacity requirements of HQ,   ensuring the efficiency of service operations are balanced with customer satisfaction and needs - Optimize permanently the Network and Communications Management IT service operation and processes (across Countries)   and their automation with the help of new technologies and tools ensuring compliance with project and savings milestones - Contribute to define standards for all technical equipment and processes due to IT infrastructure and operations and ensuring   their compliance with all applicable security protocols in HQ with relevance to Network and Communications Management - Accountable for the service continuity and monthly ...

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