Paris - VP Service Delivery

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An opportunity has become available in the Processing, Services & Support division of Visa Europe France for a VP Service Delivery, reporting into the VP Head of Processing, Services & Support.   The purpose of the role is to: Guarantee the constant security and operational maintaining of platforms and applications according to services commitments ; Maintain the IT architecture consistency and deploys technologies according to Corporate Standards ; Make evolving the IT to comply with regulatory standards (SAS70/ISAE3402, PCIDSS) and Corporate Key Controls.   Key Accountabilities:   Design IT Architectures according to regulatory and Corporate Standards Ensure the quality of implementation and support for all platforms and applications -    Make constantly sure user support and services meets the needs and expectations of banks Act as the main contact for internal and external audits related to Service Delivery Operations Supervise Service Delivery managers (Front-Office, Operations & Support, Systems & Networks) -    Set individual targets and goals in accordance with the Division orientations, evaluate their skills and performances and provide them with regular feedbacks and advice on relevant processes and tools -    Arbitrate the resources allocation between teams ...

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