Alternative Investment Operations - Investor Services & Fund Administration, Vice President

JP Morgan Chase

Banques d'investissement

Newark, DE - USA

Responsable d'équipe

Experteer Overview

In this role you drive operational excellence for private funds, hedge funds, and private credit by coordinating fund operations, onboarding, and complex transactions across a global client base. You will work with internal teams, clients, fund administrators, and custodians to ensure accurate NAV, liquidity, and capital activity while delivering strong client service. The role combines hands-on trade support with process optimization to scale operations and automation. You will be a key liaison for onboarding and ongoing client communications, shaping efficient, compliant processes.

Rémunérations / Avantages

comprehensive health care coverage
on-site health and wellness centers
retirement savings plan
backup childcare
tuition reimbursement
mental health support

Responsabilités

Oversee daily cash operations across multi-currency and treasury accounts, liquidity monitoring, and FX handling for private and hedge funds
Manage subscriptions, redemptions, transfers, conversions, and capital calls documentation and spreadsheets
Execute and reconcile complex investment transactions with Hedge Fund and Private Credit Managers, ensuring USD and FX trade accuracy
Collaborate with portfolio management, risk, and custodians to finalize trades and ensure correct mark-to-market, NAV, Waterfall, and IRR calculations
Lead client onboarding including KYC/AML checks, subscription docs, investor portal setup, and ongoing communications
Prepare and distribute capital call notices, distribution notices, tax statements, and investor statements with precision and timeliness
Serve as primary client contact during onboarding and ongoing operations, maintaining detailed CRM records
Track and analyze fund performance, delivering actionable insights and performance reports for decision-making
Identify and implement process improvements to boost operational efficiency and enable automation/scalability
Resolve operational issues and discrepancies, ensuring regulatory and internal compliance

Principales exigences

Bachelor degree in a relevant field
4+ years in fund operations, alternatives, hedge funds, or asset management with client onboarding and trade support experience
Proven leadership and cross-functional collaboration skills
Advanced Microsoft Excel (formulas, pivot tables, power query)
Experience with CRM/database management systems
Strong communication skills with senior stakeholders
Experience in process optimization, automation, and workflow enhancements
Ability to manage multiple priorities and adapt to growth

collaboration proactive detail-oriented Advanced Excel (formulas, pivot tables, power query)CRM/database management systems Fund operations and trade support

Description du poste

In this role you drive operational excellence for private funds, hedge funds, and private credit by coordinating fund operations, onboarding…

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