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Commercial Effectiveness Manager

Bio-Techne

Bio-Techne

Biotechnologies

Minneapolis, MN - USA

Responsable d'équipe

Experteer Overview

In this role you will lead commercial effectiveness for global sales, ensuring clean CRM data and actionable analytics. You’ll partner with Sales, CX, Marketing and IT to optimize CRM and sales processes, driving productivity and informed decision-making. You’ll build dashboards and reports that illuminate pipeline health and performance, while developing a high-performing, collaborative team. This is a chance to shape data-driven sales enablement within a mission-driven biotech company.

Rémunérations / Avantages

  • medical, dental, vision insurance from day one
  • 401k plans and ESPP
  • HSA and FSA options
  • tuition reimbursement and development programs
  • mentorship and training opportunities
  • volunteer paid time off

Responsabilités

  • Maintain global CRM data integrity and accuracy for sales teams
  • Create dashboards, KPI reports, and ad-hoc analyses to inform decisions
  • Monitor sales process performance (pipeline, conversion, cycle time) and identify improvements
  • Analyze data to optimize territories, processes, and performance
  • Document requirements for CRM enhancements; collaborate with IT/CX on config and testing
  • Standardize sales process documentation and workflows
  • Support rollout, user adoption, and training for CRM features and process improvements
  • Collaborate with Sales Leadership, CX CRM, Marketing, and others to align CRM with business objectives
  • Manage and develop a small Commercial Effectiveness team with clear objectives and high performance

Principales exigences

  • 5+ years in sales operations, sales analytics, or related roles (life sciences/biotech preferred)
  • Bachelor’s degree in Business, Data Analytics, Life Sciences or related fields; master’s a plus
  • Hands-on CRM experience (especially Salesforce) and CRM/sales process improvement projects
  • Experience creating dashboards with BI tools (PowerBI, Tableau) is highly desirable
  • Strong analytical and problem-solving abilities; data-driven mindset
  • Solid understanding of sales processes, CRM best practices, and pipeline metrics
  • Attention to detail and data governance
  • Excellent communication and cross-functional collaboration skills
  • Ability to manage projects, influence without authority, and adapt to change
  • English language required; additional languages preferred
  • Travel ~10%
strong communicationcross-functional collaborationanalytical mindsetSalesforce CRMPowerBITableau

Description du poste

In this role you will lead commercial effectiveness for global sales, ensuring clean CRM data and actionable analytics. You’ll partner with …
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